Battlefront Customer Service Update
During the year we came to realise that we had lost some of the personal side of dealing with our customers as we became overly reliant on technology and systems, that as good as they can be still are never quite the same as having a real person to help you out.
This led us to revaluate our customer service and direct ordering systems so we decided to take a step forward by taking a step back and put real people in the mix again. Starting immediately we will now have dedicated staff, before this was handled by the entire warehouse team, whose sole job it is to handle your orders and your customer service issues.
Combined with some updates to our website at the start of next year and some internal tweaks to our ordering systems this should make getting in touch simpler, ordering less complex and having your issues dealt with must faster.
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